Pdk io features two forms of mobile credentialing. The first being a Bluetooth credential for the touch io readers, and the second being the touch app, which allows users to push a button on their phone to unlock the doors for which they have permissions to. To give a user one or both of these credentials, we must first enable mobile credentials on the cloud node.
PDK io Mobile Credentials Overview
Bluetooth Option
When using a touch io reader device for access, select the MOBILE tab. Check the Bluetooth option to authorize credential functionality for the user and allow the use of the pdk doors app to access paired touch io readers.
Click ADD to accept the checked option(s).
NOTE: An email address for the user is required (in the Person screen) in order to send a credential email and utilize the Touch option.
An email is sent to the address in the user's Email field. Access and open the credential email from your smart device. The email states Your ProdataKey Credential is Ready. You can now open doors by using touch!
From your mobile device, tap the app link that corresponds to your device type: Apple or Android
The ProdataKey, Inc. app named pdk touch is shown. Tap INSTALL.
Following successful installation, tap OPEN.
Tap Activate in the emailed credential to complete the credential setup.
Once the credential is accepted and added, the user’s phone type / model is listed under the Credentials heading. With Bluetooth selected in the MOBILE tab, Bluetooth appears under the name of the person’s phone. Until the credential is accepted and completed, Pending appears in the list.
NOTE: We have found a Bluetooth issue with Samsung Note 7 and Note 8 phones. It appears to be an incompatibility with their Bluetooth chipset in these devices.
Touch io Reader Installation Overview
Touch io Reader Configuration
touch Mobile App Option
If a user wishes to unlock doors remotely from their phone, they will need to be granted permission to the Touch mobile app from pdk.io. To do this, check the touch Mobile app option. When using a touch io device and other readers for access, select the MOBILE tab. Check the touch Mobile App option to authorize credential functionality for the user and allow the use of the Touch app to access the paired touch io and other readers.
Click ADD to accept the checked option(s). Pdk io will send the user an email, enabling the user to accept and complete the setup of their app.
NOTE: An email address for the user is required (in the Person screen) in order to send a credential email and utilize the Touch option.
An email is sent to the address in the user's Email field which states Your ProdataKey Credential is Ready. You can now open doors by using touch! 1. Install the Touch mobile app.
From your mobile device, tap the app link that corresponds to your device type: Apple or Android
The ProdataKey, Inc. app named pdk touch is shown. Tap INSTALL.
Following successful installation, tap OPEN.
Tap Activate to complete the credential setup.
Once the credential is accepted and added, the user’s phone type / model is listed under the Credentials heading. With Bluetooth selected in the MOBILE tab, Bluetooth appears under the name of the person’s phone. Until the credential is accepted and completed, Pending appears in the list.
When a user opens the touch app, they will see a list of the doors they have permissions to. To unlock a door, tap and hold on the name of the door. For doors that are used frequently, users can save them as favorites for quick access by selecting the star next to each door. Now when a user opens the app, the default landing page will show all of their favorite doorways.
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