High-Voltage Converter Part Number: HVC
High-Voltage Converter Overview
Table of Contents
Power up the Cloud Node or Single io in areas where high-voltage power is available. The High-Voltage Converter is used to interface with the nearest high-voltage source, converting it to low-voltage electricity. This eliminates the need to run a power wire to any controllers. The High-Voltage Converter accepts 90 to 264 volts AC and converts it to 12 Volts DC at 2 Amps. It’s perfect for interfacing with the nearest high-voltage source and eliminating the need to run a power wire to your controllers.
This manual provides instructions for installing ProdataKey High-Voltage Converter (HVC). For additional information on this product, refer to www.prodatakey.com/documentation
- A drill and the appropriate size drill bit
- Mounting Screws (2)
- Wire nuts (3)
- Wall anchors (2) if mounting to drywall
- Phillips / Slotted screwdriver (to match screw heads)
- Pencil (to mark hole positions on the mounting surface)
- Wire stripper/crimper
Additional Listed System Components
|Cloud Node||Provides unlimited cardholders, years of event storage, battery backup, and auto data backup.
|Single io||Run controls for multiple doors and/or build a larger network. Also used for legacy system change-out.
NOTE: For information about other products and services, see https://www.prodatakey.com > Products
|Voltage Range||90VAC to 264VAC|
|Frequency||47Hz to 63Hz|
|Efficiency||The average efficiency at 25%, 50%, and 100% load >/= 82%|
|Output||12 Volts AC 0 to 2 Amps|
|Temperature||At 100% load: 32° to ~122° F; At 80% load: 32° to ~ 140° F; At 60% load: 32° to ~ 158° FAt 100% load: 0° to ~50° C; At 80% load: 0° to ~ 60° C; At 60% load: 0° to ~ 70° C|
|Operating Humidity||10% to 90%|
|Dimensions (WxHxD)||5 x 5 x 2 inches / 12.7 x 12.7 x 5.08 cm Metal lockable security can; indoor use only|
|Weight||1 lb 6 oz. (22 oz.) / 0.624 kg|
Before you begin the installation, read the instructions thoroughly. Make sure you have read and understand the Safety Information.
WARNING: Disconnect power before working with the ProdataKey product. DO NOT mount the product while power is applied. Always apply power at the end of the installation after verifying wiring connections are correct; incorrect wiring could cause damage to the product.
These instructions allow you to easily fasten the box properly and securely to a wall surface. Prior to beginning, ensure you have the package contents, tools, and necessary materials for the installation on an appropriate surface (drywall, wood, etc.). Please follow these mounting suggestions:
Use the High-Voltage Converter box to mark the hole positions on the wall and drill holes into the surface. If mounting onto drywall, insert the anchors into the holes to secure the screws to the surface.
Align the can’s holes to the holes in the wall surface and mount the controller box with the screws so the box is securely fastened to the wall.
Use the included conduit for wire connection between the High-Voltage Converter box and a ProdataKey Cloud Node or Single io Controller.
NOTE: The High-Voltage Converter wiring methods shall be in accordance with the (US) National Electrical Code/NFPA 70/NFPA 72/ANSI or (Canadian) National Electrical Code (NEC) Article 680, and Canadian Electric Code along with all local codes and authorities having jurisdiction. This product is intended for indoor use only.
For information about how to connect other wires, such as power wires, to third-party locks, readers, and other devices, see their respective manufacturers’ instructions.
If you have any questions or need help with installation or with any of the hardware described in this manual, please feel free to contact the ProdataKey Technical Support staff.
Recommended Wiring Dimensions
Use 26 gauge minimum, 18 gauge maximum, stranded wire for general wiring. Wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70. Follow these recommended wiring sizes:
|Wiring For||Recommended Dimensions|
|Power Input||18 gauge 2 conductor wire (18/2)|
|High Voltage In - Live (White) (+)||L (Live) (+)|
|High Voltage In - Neutral (Black) (-)||N (Neutral) (-)|
|High Voltage In - Ground (Green)||G (Ground) The green wire is attached to the box’s grounding screw.|
|12V DC Out - Red (+)||(+) Positive Out - To Cloud Node or Single io Controller|
|12V DC Out - Black (-)||(-) Negative Out - To Cloud Node or Single io Controller|
AC Power Connection
(A) AC Input - Use the black, white, and green power source wires to supply 90 to 264 volts AC power and grounding to the converter. The provided black (-) and white (+) lead wires (using wire nuts) connect to power, the ground (green wire) is attached to the green grounding screw on the converter enclosure, as illustrated.
(B) Plug - Connected black and white power wires. Once the pigtail connections are made, plug the connector wires into the converter as shown.
NOTE: Pigtail wiring is shown in the illustration using wire nuts and provided lead wires to connect power and ground to the converter.
DC Power Connection
(A) DC Output - Use the supplied red (+) and black (-) power lead wires (going out) to provide 12VDC with 1.5A power to the Cloud Node or Single io Controller.
(B) Controller Connection - The red (+) and black (-) wires from the converter extend to the (+) and (-) connections on the Cloud Node or Single io Controller. Be certain to make this connection prior to providing power to the High-Voltage Converter. Also, be mindful of controllers that are polarity sensitive.
Should you require any technical assistance, please contact our knowledgeable ProdataKey Support staff. Your support queries covering hardware, software installation, trouble tickets, troubleshooting, return merchandise authorization (RMA), or any other questions will be addressed as immediately as possible.
NOTE: In order to receive an RMA from pdk, we must first troubleshoot the device prior to the user receiving an RMA number and the device being returned to the user.
Phone: 801.317.8802 option #2 or direct at: 801.206.4086
- Direct Dealer Support Line: 801.206.4086
ProdataKey, LLC - 67 West 13490 South, Draper, Utah 84020 United States
FCC Compliance Statement: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
Product can be used without license conditions or restrictions in all European Union countries, including Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, The Netherlands, Portugal, Spain, Sweden, and the United Kingdom, as well as other non-EU countries, including Iceland, Norway, and Switzerland.
© 2019 ProdataKey, LLC. All rights reserved. ProdataKey, the ProdataKey logo, and other ProdataKey marks are owned by ProdataKey, LLC and may be registered. All other trademarks are the property of their respective owners. ProdataKey assumes no responsibility for any errors that may appear in this manual. Information contained herein is subject to change without notice.
High-Voltage Converter Instruction Manual
© 2019 ProdataKey, LLC. Ver. 20191112
Date: November 12, 2019
Doc No. HVC-IM-001
Safety, Maintenance, & Operational Information
This information is intended for trained and authorized installers of ProdataKey access control products. Versions of this article will be updated to the ProdataKey knowledgebase as necessary.
In this manual, ProdataKey and its door controllers are referred to as the PDK products, single io, eight io, product, network door controller, device, device controller, and Cloud Node.
Every care has been taken in the preparation of this document. Please feel free to inform ProdataKey Support of any inaccuracies or omissions in this documentation. We welcome your feedback and suggestions. ProdataKey cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice.
ProdataKey makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ProdataKey shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This product is only to be used for its intended purpose.
Intellectual Property Rights
Patents Pending - ProdataKey has intellectual property rights relating to technology embodied in the product described in this document.
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.
Use only accessories that comply with the technical specification of the product. These can be provided by ProdataKey or an approved third party. Use only spare parts provided by or recommended by ProdataKey.
After the system is installed and working properly, no further maintenance or testing is required.
Do not attempt to repair the product by yourself. Contact ProdataKey Support or your ProdataKey authorized distributor for service matters.
ProdataKey, Prodata Key, prodatakey, PDK, Prodata, are registered trademarks or trademark applications of ProdataKey in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies. Permission to use, copy, modify, and distribute this software and its documentation for any purpose with or without fee is hereby granted, provided that the copyright notice appears in all copies and that both the copyright notice and this permission notice appear in supporting documentation.
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulfill applicable standards for:
- Radio frequency emissions when installed according to the instructions and used in its intended environment.
- Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment.
This manual has been prepared to help you install the product. Read through the installation instructions carefully before installing the product. Keep the guide for future installation and maintenance reference.
This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If your connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (shielded twisted pair) or another appropriate method.
Disposal and Recycling
When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.
Support / Sales
Phone: 801.317.8802 option #2 or direct at: 801.206.4086
- Direct Dealer Support Line: 801.206.4086
Phone: 801.317.8802 option #1
Visit ProdataKey learning center https://www.prodatakey.com/training-schedule for certification trainings and events, webinars, and tutorials.
- The ProdataKey product shall be installed by a trained professional.
- The ProdataKey product shall be used in compliance with local laws and regulations.
- The ProdataKey product shall be installed within a secured area.
- Mount this product in a dry and ventilated environment.
- To provide the best conditions and proper operation of the product, the converter must be securely mounted in accordance with the installation instructions.
- Do not install the converter box on unstable brackets, surfaces or walls.
- Use only applicable tools when installing the ProdataKey product. Using excessive force mounting the product could cause damage.
- Avoid exposing ProdataKey product to shocks or heavy pressure.
- Do not use chemicals, caustic agents, or aerosol cleaners to clean the product. Use a clean cloth dampened with pure water for cleaning the exterior of the enclosure.
- Use only accessories that comply with the technical specification of the product. These can be provided by ProdataKey or a ProdataKey authorized third-party vendor.
- Use only spare parts provided by or recommended by ProdataKey Support or a product reseller.
- Do not attempt to repair the product by yourself. Contact ProdataKey Support or your ProdataKey authorized distributor for service matters.
- Protect the power cord, Ethernet cable, and ELK transformer wires from being walked on or pinched, particularly where they exit the can.
- For UL certified installations all cable runs must be less than 98.5 feet (30 meters).