Cloud Node SE - Part Number: SVR
The Cloud Node Server Edition is the main system panel and is the gateway to the PDK io cloud platform. It is designed and configured with IT value-added resellers in mind. It features simple plug-and-play connectivity which makes deploying access control easier than ever before. Each site requires an Internet connection with one Cloud Node SE. The Cloud Node SE then communicates with all local door controllers while storing all data on-site in case of an Internet outage. Ultimate flexibility is achieved by using any combination of io controllers. With the PDK io API, the Cloud Node SE becomes a fully integrated access control solution. When installing, make sure you have an internet connection handy. An internet connection allows the cloud node to establish a secure connection with the cloud.
Cloud Node SE Overview
Cloud Node SE Features
The Cloud Node SE was specifically designed and configured with IT value-added resellers in mind. Installation is a breeze, just slide the Cloud Node SE into any standard 19” server rack, connect it to the network, and power it on. Deploying access control has never been easier.
Connects to PDK io Cloud Platform
PDK io provides the most powerful and streamlined access control platform on the market. Experience full configuration and management from any internet-connected device. Manage users, create groups, open and close doors, set system rules, get SMS & email alerts, and more. All in a single App.
Plug n’ Play Connectivity
All io devices were designed to be plug n’ play. That means they’re super easy to install right out of the box. It’s easy to add in any io device no matter how large the job is, and you can quickly scale a system to any size. The Cloud Node SE can connect to as many as a thousand doors on a single platform.
Upgrade Any System
Backward compatible hardware makes system upgrades and takeovers a breeze. Simply replace any existing panel with a Cloud Node SE and io controllers, then connect it to the network to instantly bring the system into the cloud.
Never be caught off guard again. Pdk.io intelligently monitors the network and wireless connectivity of each controller in your system and alerts you if any issues arise.
Automatic Software Updates
Experience future-proof access control that’s always secure, and up-to-date. The Cloud Node updates automatically as new features, and security enhancements become available.
|Wireless Range||One Mile Line-of-Sight / 450 ft. indoor average|
|Environmental Temperature||-4º ~ 140º F / -20º ~ 60º C|
|Humidity||0% - 95% relative humidity non-condensing|
|Enclosure Dimensions (WxHxD)||19 x 2 x 13 inches mountable to a standard 19” server rack|
|Weight||9 lbs. 10 oz. / 4.25 kg|
|Power Requirements||Standard 110 to 220VAC outlet|
NOTE: You must have a Cloud Node to connect to pdk.io and be able to add door controllers. To program the Cloud Node you must have a PDK.io account. The Cloud Node must be online (connected to the Internet) in order to program it.
This Installation Manual provides instructions for installing ProdataKey Cloud Node SE.
IMPORTANT: A ProdataKey Cloud Node is required to operate the Single io and Eight io door controller products.
Cloud Node includes the main panel, single door controller, and power supply.
NOTE: For WiMACTM wireless connectivity to door controllers, an Ethernet to Wireless Gateway (PN: LZE) is required.
Additional Listed System Components
|Proximity Reader||Must be UL 294 listed|
|Proximity Credentials||Must be UL 294 listed|
|Electronic Locking Hardware||Must be UL 294 listed|
WARNING: Disconnect power before working with the ProdataKey product. DO NOT mount the product while power is applied. Always apply power at the end of the installation after verifying wiring connections are correct; incorrect wiring could cause damage to the product.
Before you begin the installation, read the instructions thoroughly. Make sure you have read and understand the Safety Information. Please follow these mounting suggestions:
The Cloud Node SE fits into any standard 19” server rack. Secure the Cloud Node SE into the server rack using the four provided mounting screws.
(A) AC Input - Plug the female end of the power cord into the back of the Cloud Node SE. Then, plug the male end into any standard 110 - 220 VAC outlet.
(B) Internet - A live Internet connection is required to program and manage the Cloud Node SE. Connect the Cloud Node SE to the network via an Ethernet network.
To utilize a battery backup device, plug the Cloud Node SE into any 110 - 220VAC UPS.
NOTE: A backup battery is HIGHLY recommended to prevent system failure in the event of an AC power loss.
|Off||Not connected to pdk.io|
|Flashing||Connecting to pdk.io|
|Solid||Connected to pdk.io|
Installing a Reader to a Door Controller
Cloud Node SE Registration
Account Setup - A company account on pdk.io is required to register the Cloud Node SE. If you do not currently have a company account, call us at 801.317.8802 option #2. If your account is already established and you wish to add an authorized user, such as a field tech, they can be added through the account admin page.
- Login to your account at pdk.io and select the + icon next to Customers.
- Enter the site name and click Create.
- Select the customer and then select the + icon next to Cloud Nodes.
- Enter the Cloud Node serial number and a name, and click Create.
- You can now select that Cloud Node for configuration and management.
NOTE: If or when you set a static IP on a Cloud Node and the Cloud Node does not come back online immediately, give it a few minutes. If it still does not come online then power cycle the Cloud Node for approximately 10 seconds; the Cloud Node should come back online.
Cloud Node Backup
To restore a backup to a Cloud Node, the Cloud Node must be connected to the Internet.
Transferring a Cloud Node
NOTE: If a Cloud Node is owned by a dealer and another dealer wants to take over the account, the owner of the account must first delete it out of their name before the new dealer can take it over.
Should you require any technical assistance, please contact our knowledgeable ProdataKey Support staff. Your support queries covering hardware, software installation, trouble tickets, troubleshooting, return merchandise authorization (RMA), or any other questions will be addressed as immediately as possible.
NOTE: In order to receive an RMA from pdk, we must first troubleshoot the device prior to the user receiving an RMA number and the device being returned to the user.
- Phone: 801.317.8802 option #2 or direct at: 801.206.4086
- Email: firstname.lastname@example.org
- Direct Dealer Support Line: 801.206.4086
ProdataKey, LLC - 67 West 13490 South, Draper, Utah 84020 United States
FCC Compliance Statement: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Product can be used without license conditions or restrictions in all European Union countries, including Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, The Netherlands, Portugal, Spain, Sweden, and the United Kingdom, as well as other non-EU countries, including Iceland, Norway, and Switzerland.
© 2020 ProdataKey, LLC. All rights reserved. ProdataKey, the ProdataKey logo, and other ProdataKey marks are owned by ProdataKey, LLC and may be registered. All other trademarks are the property of their respective owners. ProdataKey assumes no responsibility for any errors that may appear in this manual. Information contained herein is subject to change without notice.
© 2020 ProdataKey, LLC.
Safety, Maintenance, & Operational Information
This information is intended for trained and authorized installers of ProdataKey access control products. Versions of this article will be updated to the ProdataKey knowledgebase as necessary.
In this manual, ProdataKey and its door controllers are referred to as the PDK products, single io, eight io, product, network door controller, device, device controller, and Cloud Node.
Every care has been taken in the preparation of this document. Please feel free to inform ProdataKey Support of any inaccuracies or omissions in this documentation. We welcome your feedback and suggestions. ProdataKey cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice.
ProdataKey makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ProdataKey shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This product is only to be used for its intended purpose.
Intellectual Property Rights
Patents Pending - ProdataKey has intellectual property rights relating to technology embodied in the product described in this document.
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.
Use only accessories that comply with the technical specification of the product. These can be provided by ProdataKey or an approved third party. Use only spare parts provided by or recommended by ProdataKey.
After the system is installed and working properly, no further maintenance or testing is required.
Do not attempt to repair the product by yourself. Contact ProdataKey Support or your ProdataKey authorized distributor for service matters.
ProdataKey, Prodata Key, prodatakey, PDK, Prodata, are registered trademarks or trademark applications of ProdataKey in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies. Permission to use, copy, modify, and distribute this software and its documentation for any purpose with or without fee is hereby granted, provided that the copyright notice appears in all copies and that both the copyright notice and this permission notice appear in supporting documentation.
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulfill applicable standards for:
- Radio frequency emissions when installed according to the instructions and used in its intended environment.
- Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment.
This manual has been prepared to help you install the product. Read through the installation instructions carefully before installing the product. Keep the guide for future installation and maintenance reference.
This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If your connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (shielded twisted pair) or another appropriate method.
The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/ EN/UL 60950-1.
Disposal and Recycling
When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.
Door controllers accept standard 26-bit Wiegand data input from approved readers.
Support / Sales
- Phone: 801.317.8802 option #2 or direct at: 801.206.4086
- Email: email@example.com
- Direct Dealer Support Line: 801.206.4086
- Phone: 801.317.8802 option #1
- Email: firstname.lastname@example.org
Visit the ProdataKey Partner Portal for certification training and events, webinars, and tutorials.
- The ProdataKey Single io and Eight io door controllers are intended for indoor use only.
- The ProdataKey product shall be installed by a trained professional.
- The ProdataKey product shall be used in compliance with local laws and regulations.
- The ProdataKey product shall be installed within a secured area.
- Mount in a dry and well-ventilated environment.
- To provide the best conditions and proper operation of the product, the controller must be securely mounted in accordance with the installation instructions.
- To use the single door controller outside or in harsh environments use ProdataKey Gate Controller. Call sales for the proper model based on your application.
- Use only applicable tools when installing the ProdataKey product. Using excessive force while mounting the product could cause damage.
- Avoid exposing ProdataKey product to shocks or heavy pressure.
- Do not use chemicals, caustic agents, or aerosol cleaners to clean the product. Use a clean cloth dampened with pure water for cleaning the exterior of the enclosure.
- Use only accessories that comply with the technical specification of the product. These can be provided by ProdataKey or a ProdataKey authorized third-party vendor.
- Use only spare parts provided by or recommended by ProdataKey Support or a product reseller.
- Do not attempt to repair the product by yourself. Contact ProdataKey Support or your ProdataKey authorized distributor for service matters.
- Protect the power cord, Ethernet cable, and transformer wires from being walked on or pinched, particularly where the wiring exits the box.
- For UL certified installations, all cable runs to the door controllers must be less than 98.5 ft. (30 meters).