With PDK io, customers will always stay up-to-date with the latest version. Anytime an update is made to the software or firmware, it is pushed to the cloud and updates every system automatically. Your system will always have the highest level of security. Thanks to automatic updates, PDK io is able to combat any new security threats. As more and more threats are created, our developers proactively develop safeguards for your system.
PDK Company Dashboard
PDK io also allows for faster innovation and the use of the latest technology. As new products and forms of technology are made available, every PDK io system is immediately able to adapt and advance its capabilities to accomplish up-to-date needs.
PDK io also delivers significant cost savings over on-premise systems. With the PDK io mobile-first platform, there is no need for an onsite server, computer, or IT personnel. Another long-term benefit is that PDK io will never be susceptible to failure or discontinuation of a server's operating system.
PDK products are built to be backward compatible. This results in a system that can be scaled at any time: from entry-level to enterprise level. The newest version of controllers will always be able to communicate with older versions and vice versa, thanks to instant software and firmware updates.
One of the biggest benefits of PDK io is the ability of a dealer to provide proactive support for their customers. With PDK io instant alerts, dealers can be notified of any particular event in the system. For example, if a controller somehow loses communication, a text notification can be sent to the dealer, alerting them of the issue. This provides the dealer with the ability to quickly deploy a technician to proactively troubleshoot and diagnose the issue before the end-user is even aware of the problem.
Refer to these other PDK io options also:
PDK Dashboard Overview
When you log into PDK.io, this will be the first page that appears. From this screen, you will be able to easily manage all of your customers' accounts, add and manage Cloud Nodes, and assign/manage Permissions for people that are added.
PDK io will display the new account under Customers. To access the customer's site, click on their system. This page is the account dashboard for the end-user. You will then need to add a Cloud Node to the customer.
For more information regarding adding a Customer to your account, please refer to PDK.io - Customers
The Cloud Node just added should be displayed under Cloud Nodes with a green indication mark, which indicates proper connection.
Select your Cloud Node to redirect you to the system to make changes and view configuration options. For more information regarding adding a Cloud Node to a Customer account, please refer to PDK.io - Register a Cloud Node
Dealer technicians/employees can be given various levels of access to the software in Permissions.
For more information regarding Permissions, please refer to PDK.io - Permissions
On your company's dashboard, a section for Cloud Nodes and Permissions can be seen. If your company has a system installed at your office or a demo system, select the + icon to add the Cloud Node here. To grant other employees with your company, or associated companies login permissions, to your PDK io account, select the + icon next to Permissions and enter the user's information. An email invitation will be sent to the user to complete the sign-up process.