PDK io System Configuration Overview
To configure the settings for the full system, select the Configuration icon from the Appliances screen.
Select the CONFIG tab.
Log Purge Days
The Log Purge Days default is 90 days; however, this can be adjusted up to 180 days, matching the Cloud Nodes limit to log information. If a user needs to pull a log exceeding the 180-day limit, pdk archives backup information for 365 days. Reach out to support to gain access to the archived backup.
The language can be selected from the Locale drop-down menu.
A very important step is selecting the correct time zone. Open the Time Zone drop-down menu and select the appropriate zone.
The default Card Format is Standard 26-bit. You can select any additional format options from the drop-down menu. If you desire to use another format not listed, reach out to pdk support and they can assist with providing additional card formats.
Ecards are highly recommended for each system. If a controller were to lose connection with the Cloud Node, it will go into an emergency state, where it will only accept Ecard credentials.
The system allows for programming up to 10 ecards. To program ecard credentials, enter the card number and select WRITE. The card numbers will then be saved in the flash memory of each controller.
Select SAVE at the top of this screen.
The DIAGNOSTICS tab displays the layout of the mesh network, showing the communication path each controller takes back to the node. Each controller’s communication strength is displayed by a specific color. Green shows a good connection, yellow shows an average connection, and blue shows the name of the Cloud Node.
Should you require any technical assistance, please contact our knowledgeable ProdataKey Support staff. Your support queries covering hardware, software installation, trouble tickets, troubleshooting, return merchandise authorization (RMA), or any other questions are addressed as immediately as possible.
- Phone: 801.317.8802 option #2 or direct at: 801.206.4086 and 801.871.3009
- Email: firstname.lastname@example.org
- Direct Dealer Support Line: 801.206.4086
ProdataKey, LLC - 67 West 13490 South, Draper, Utah 84020 United States