To wire an alarm panel to pdk as a dry contact, run the closure wires from the alarm panel into one of the following: either the A port (for DPS) or the B port (for REX). If it is run to the A port, then it will be necessary to create a rule. Run the other wire into the negative (-).
For a fire alarm: on DPS (for A) or on REX (for B) close, then force open all doors.
If doing output to an alarm panel then you can use the relay that is triggering the lock. To do that, you must have the alarm panel set to ignore all closures after the first one. You would then run it the same way your locks were set up unless it is powered. If it is powered, then run it into an auxiliary (AUX) relay.
IMPORTANT: Never use OPEN on a fire alarm rule, always use FORCE OPEN when a fire alarm goes off. After the fire alarm is cleared, use FORCE TOGGLE to close all doors and return them to their normal state. The reason for this recommendation is that when a PIN is entered or a badge is swiped to open a door during a fire alarm, that door is going to follow normal protocol to Open/Close the door. When the door closes it will lock again while the fire alarm is sounding. To keep the door open and prevent it from locking again after closing, use FORCE OPEN. In this way, when the door is swiped with a badge or a PIN is used during a fire alarm, the door will NOT change state and will remain unlocked. When the fire alarm is cleared, a FORCE TOGGLE for all the doors that were forced open will put them back into a normal running state.
Should you require any technical assistance, please contact our knowledgeable ProdataKey Support staff. Your support queries regarding hardware, software installation, trouble tickets, troubleshooting, return merchandise authorization (RMA), or any other questions will be addressed as immediately as possible.
NOTE: In order to receive an RMA from pdk, we must first troubleshoot the device prior to the user receiving an RMA number and the device being returned to the user.
Phone: 801.317.8802 option #2 or direct at: 801.206.4086 and 801.871.3009
Direct Dealer Support Line: 801.206.4086
ProdataKey, LLC - 67 West 13490 South, Draper, Utah 84020 United States