FAQs
Frequently Asked Questions and their Answers
- Wiring an external doorbell buzzer to the reader doorbell on a full-time powered buzzer with triggers
- Jumper placements on an Eight io with relay
- Requirements for installing a keypad reader
- Diode use with a mechanical doorbell
- Performing a wireless-to-Ethernet Swap
- Using the Google Authenticator app and QR Codes
- Putting a door into Lockdown
- If you are unable to get into the touch io settings...
- Setting a static IP address on the Cloud Node
- What is UL 294?
- Connecting a Piezo buzzer to the AUX relays on an Eight io
- Using rugged readers in direct sunlight
- My Touch io credential invitation has expired... Now what?
- What does Fail Secure mean?
- Why would I wire backup batteries in Series?
- How to disengage a lockdown.
- Using a cellular modem to connect to the cloud
- How to determine what size backup battery is needed
- When is Fail Safe generally used?
- People rules for card/PIN being used during a certain timeframe
- How to wire a third-party intercom panel to pdk as a dry contact.
- How to arm/disarm an alarm panel as a dry contact.
- Touch App White Labeling
- How to unlock a door with a third-party intercom panel.
- How to wire an alarm panel to pdk as a dry contact.
- Why Jumpers are not used when using 24 VDC hardware
- Board brownouts when caused by Touch io and battery errors
- What is a data-on-card reader and credential?
- Switch/Hub/Router requirements for plugging in a Cloud Node
- What is a standard prox card reader?